Keeping you connected with your customers

At KCOM, we provide retailers with technology solutions that are easy and enjoyable to use; such as robust networks, trusted collaboration tools and in-store WiFi solutions.

From maintaining visibility in a crowded marketplace and tracking customer journeys, both online and in the real world, to the rapid deployment of new sites, our straightforward solutions will help position your organisation at the front of customers' minds.

  • Provide a seamless shopping experience with instant and consistent WiFi access to information on your goods and services. Support your sales staff with cloud and hosted voice for anywhere, anytime access to the data and systems they need.
  • Understand and reward shopping behaviour by tracking foot traffic and sending tailored customer mobile offers. Our hosted servers and applications provide a flexible, centralised repository to store and manage this constant stream of big data.
  • Maximise your investment in new sites with rapid deployment of technology, whether it's connectivity for data and voice or secure links to your online presence and inventory systems.
  • Protect your customer data and payments with enterprise-grade security and PCI compliance via managed hosting. A range of disaster recovery options are also available to ensure continuity and data availability whenever and wherever you need it.

Related products


Combine intelligent traffic routing with our managed connectivity service for the performance you need, exactly when you need it.

Wireless LAN

Extend your network and provide secure access to data and systems, wherever and whenever your workforce needs it.

SmartComms UC

With customer experience the biggest differentiator in today's competitive landscape, a smart, secure and flexible Unified Comms system will help you stay ahead.

Managed WAN

Keep your sites and people securely connected with our fully supported Managed WAN solution.

SIP Trunks

A highly flexible and future-proof IP-voice service; maintaining quality and business continuity while you move to a fully hosted voice solution.

Secure phone payments

Ease the burden of PCI compliance and de-risk your organisation from data breach when you take card payments by phone.

Inbound call management

Even when you're at your busiest, Inbound Call Management will help your patients, visitors and suppliers feel prioritised and valued.

Hosting and SaaS

Deliver better collaboration throughout your organisation and enhanced security of your data with our simple and cost-effective monthly subscription services.