Enrich the lives of your citizens and communities

The alignment between existing legacy infrastructure and digital transformation is a consistent theme. It’s simply not possible to throw out the old and bring in the new. KCOM helps address this technology balance, all while delivering tangible service improvement.

We achieve this by simplifying the complexity of communications and infrastructure integration. Our approach helps interpret citizen, patient and professional needs, mobilising agile projects capable of delivering progressive and positive change. We help you to better serve your citizens.

  • Underpin your services with a reliable network - with mobile failover and proactive monitoring for resilience and peace of mind. Then extend its reach with WiFi, letting different users access your network in different ways.
  • Move to hosted voice for mobility, flexibilty and cost savings, and add inbound call management to control call traffic and manage callers' expectations.
  • Take a step by step approach to cloud migration with our Cloud Landing Zone and safe, flexible solutions in the public cloud. Securely access your data to leverage cost and operational benefits.
  • Protect your integrity and reputation. For additional peace of mind, identity management, two factor authentication and hosted firewalls will help to increase the security of your data and systems.

Related content

Re-imagine local government services

With the right strategy, technology and partnership, revolutionise services to deliver improved citizen experiences and costs.

KCOM boosts public sector digital transformation

IT services provider announced as Government G-Cloud 11 provider.

Case study: NHS Business Services Authority

We helped the NHS’s special health authority transform their customer experience, and drive significant cost efficiencies.

Related products


Combine intelligent traffic routing with our managed connectivity service for the performance you need, exactly when you need it.

Wireless LAN

Extend your network and provide secure access to data and systems, wherever and whenever your workforce needs it.

SmartComms UC

With customer experience the biggest differentiator in today's landscape, a smart, secure and flexible Unified Comms system will help you stay ahead of the competition.

Managed WANs

Keep your sites and people securely connected with our fully supported Managed WAN solution.

SIP Trunks

A highly flexible and future-proof IP-voice service; maintaining quality and business continuity while you move to a fully hosted voice solution.


Improve health and care outcomes through better connections that support the ambitions of a digital-first health service.

Inbound call management

Even when you're at your busiest, Inbound Call Management will help your patients, visitors and suppliers feel prioritised and valued.

Identity and Access management

We help you create and manage the identity of internal and external stakeholders across your technology portfolio and cloud-based applications.