The service qualities we looked for in our Partner were robust, secure connections to offer our customers, coupled with the reassurance of a responsive, knowledgeable and passionate support team. In KCOM, we have all that and more.

Who are AdEPT?

AdEPT are a managed services and telecommunications provider offering award-winning, proven and uncomplicated technical solutions for more than 12,000 organisations across the UK: ‘Uniting technology, inspiring people’.

On our relationship

"From the start, our account manager showed a real concern for our company by taking time to understand our business needs and discuss the connectivity solutions that can best support our customers.

"Primarily we were looking for unlimited usage products, which KCOM could help with."

On our partner portal

"Our team use the partner portal daily to place orders, manage connections and self-serve anytime, anywhere.

"It's an intuitive tool that appears to be kept fresh and updated regularly, which also makes a difference, as there is nothing worse than an online portal that never evolves. It's handy having one place to find all the required information and there is a wealth of marketing support available should we need it, from white labelled white papers to campaign material and product training guides for new starters."