Myriad receives recognition at the CNAs
KCOM, the managed IT services provider has returned victorious from the Comms National Awards with the award for Best Call Management Solution.
Collecting the prize at London’s glamourous Hilton Park Lane, Iain Shearman, director of sales at KCOM said, “It’s a phenomenal achievement at such an important event for our industry. This award is a testament to all the hard work from the team at KCOM who never fail to pull out all the stops for our customers.”
KCOM was up against stiff competition as Best Call Management Solution but won out thanks to the continued focus and investment into the Myriad platform. Judges celebrated KCOM for its in-depth functionality, easy to use interface, comprehensive feature set, and APIs to support customisation:
"KCOM's entry stood out as it as it was channel focused and gave a complete overview of how KCOM is helping resellers customise Myriad and upskill their teams to successfully win customers and sell the solution. Myriad’s scalability and the ability for resellers to add value to the solution via personalised service wraps was a big point scorer. Also, the fact that KCOM has created an API to enable reseller partners to create their own version of this powerful call management tool via their own control panel was a key factor in securing the Award.”
Hosted by James Nesbitt, the Comms National Awards is the ICT channel's most respected and coveted awards programme. Comprising reseller/solution provider and vendor categories the awards are independently judged by a panel of industry experts whose experience covers resellers, trade associations, vendors, consultants and trade press.
KCOM is a communications and IT services provider. Nationally we serve large enterprises like HMRC, which need bespoke technology solutions to help them run their organisations more efficiently and securely and improve the experience they deliver to their customers. We also serve mid-sized businesses including Wren Living that are looking to increase productivity with our hosting, telephony and connectivity solutions.
In Hull and East Yorkshire we offer phone, broadband and other communications services to residential and business customers. KCOM is 1,800 people, all of whom are focused on listening to and understanding customers so we’re able to make their lives easier and better. KCOM was listed on the London Stock Exchange in 1999.