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Legal information regarding Eclipse's consumer services

Legal documents

Click on the links below to view our legal documents, which are in PDF format. You will need Acrobat Reader to open these files. To download Acrobat Reader click here

  • Acceptable Use Policy [view]
  • Fair Usage Policy [view]
  • Consumer Rights Information [view]
  • Customer Code of Practice [view]
  • Complaints Code of Practice [view]
  • Disconnection Policy [view]
  • Terms and Conditions [view]
  • Eclipse Business Service Standards [view]
  • Eclipse Vulnerability Policy Statement [view]
  • Protecting our Customers from Mis-selling [view]
  • Supporting Vulnerable Customers [view]

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