Thought leadership
It’s often thought that the core value of Application Performance Monitoring (APM) is within the Development or Application Support teams.
Thought leadership
CIOs should be helping businesses develop further but they are seldom asked to.
Thought leadership
It may be tempting to delay moving your telephone system to the cloud. Old-school on-premise phone systems are familiar and a switch can be disruptive, especially if you have a large customer service…
Thought leadership
Just like a pair of trainers doesn’t make you fit, a business continuity plan doesn’t make you safe.
Thought leadership
There’s no doubt technology is playing a huge part in connecting people; it’s literally changing the way we live our lives, most notably in the way we work.
Thought leadership
Do digital-first organisations have a competitive advantage?
Thought leadership
Digital first organisations are agile organisations – a second chance to catch recent KCOM blog posts on the theme of digital transformation
Thought leadership
Social media is everywhere… and so are your customers. Find out how digital public services can make best use of channels and minimise risk
Thought leadership
Digital public services are a potential game changer – but only if the lessons of IT past, present and future are fully considered
Thought leadership
Too often improving customer satisfaction means treating symptoms rather than causes. Get to the root of great customer satisfaction with these 5 key enablers
Thought leadership
With widespread adoption of cloud-based services across UK businesses, are there any reasons to hold back?
Thought leadership
CIOs are under pressure to deliver change and facilitate innovation, but how do they balance this with the need for business continuity and ensuring ongoing IT availability and performance?