KCOM has provided us with a scalable and resilient solution, upon which new, commercially targeted IT services can be built. This is backed up by KCOM’s excellent team who truly engage and care about our business."
Ian McBeth, Group IT Controller
Securing future collaboration and growth
KCOM delivered a tailor-made network using the optimal technology available at each of the 50 stores and offices, enabling Furniture Village to exploit technologies such as Unified Communications and cloud-based services that will enable them to truly maximise the potential of their business.
Finding a technology partner that was prepared to invest time in understanding the business was also high on their agenda. KCOM fulfilled this criteria and we continue to work hand-in-hand with Furniture Village as an extension to their in-house IT team.
- A minimum of 6Mbps download speeds at every site, some of which were managing only 0.5Mbps connections previously
- 91% reduction in network outages
- 15% cost saving on budget
- Online access to network monitoring and diagnostic tools
- Regained faith in the IT team and infrastructure
