News

19 March 2020 / 2 min read

From April 2020 we’re removing our charges for calls to the Police 101 non-emergency number.

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News

19 March 2020 / 5 min read

KCOM Group Limited customer briefing

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Thought leadership

21 January 2020 / 5 min read

If you’re asking yourself "what is Microsoft Ignite?" - according to Microsoft, it's the most comprehensive technology conference of the year, and the tour is bringing this event to a city near you. I…

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Thought leadership

28 November 2019 / 4 min read

In 2014, when Alexa burst onto the scene, voice recognition suddenly dropped out of the world of sci-fi and into our laps.

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Thought leadership

28 October 2019 / 6 min read

An outline of how KCOM's DevOps team transitioned from a lengthy, manual deployment of a customer application, to a more robust and efficient automated deployment, and their learning along the way!

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Events

09 October 2019 / 1 min read

Come and see KCOM at the YPO Meet the Supplier’s event

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Thought leadership

30 September 2019 / 4 min read

The concept of a continuous integration and delivery (CI/CD) pipeline is not a new one, for many it is the cornerstone of their DevOps transformation. Find out how the KCOM AWS team developed theirs.

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Thought leadership

26 September 2019 / 4 min read

The combination of a stricter regulatory environment around customer data, a greater need for internal governance and a rise in identity theft is driving companies to defend themselves by adopting or…

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Thought leadership

24 September 2019 / 4 min read

In today’s fast-paced business landscape, every day is a juggling act. Compliance, external threats and poor customer experience can all threaten to drag your organisation down if not managed effectiv…

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Thought leadership

19 September 2019 / 2 min read

A roundup of recent coverage of comments from Gavin Brown, Head of Identity at KCOM, relating to the deadline for PSD2 compliance.

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Thought leadership

16 September 2019 / 6 min read

The world of contact centres is starting to change. Traditional IT has seen a dramatic shift to the cloud over the last couple of years, but the contact space has lagged. The momentum is finally start…

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Thought leadership

12 September 2019 / 6 min read

Councils need to modernise their services so are trying to embrace new digital capabilities, but many don’t have the finance to invest in new private systems. So what do councils do? Does the answer l…

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