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Help & support


Status Greytrans Medium 60X50px   Service status

Check our service status page to find real-time information on our products and find out about any planned maintenance work.

Alert medium   Unofficial emails

Be aware of unofficial emails appearing to be from KCOM. Click here to find out more information on how to recognise and prevent these.

Callus Greytrans Medium 60X50px   Contact us

We're here to help so please do get in touch; we'd love to hear from you. 
Visit our Contact us page to find our telephone numbers, email addresses, live chat and our postal addresses.

Glossary Greytrans Medium 60X50px   Glossary

We work in an industry with a few acronyms; take a look at our glossary to find out what they all mean.