Get in touch

To speak with our customer service and support teams call us on the numbers below or email us on mycare@kcom.com

Business
0345 122 4222

Eclipse Small Business
0345 122 4333

Eclipse Home Users
0345 122 4111

You can also complete the form below and the KCOM National sales team will get in touch within 24 hours.

Service Status

You can review our current service status here

View status

For complaints

If you'd like to make a comment or complaint about any aspect of the service you receive from us, please get in touch using the contact details below.

By email: compliments.complaints@kcom.com

By phone: 0345 122 4222

In writing:
KCOM
Melbourne House
Brandy Carr Road
Wrenthorpe
Wakefield
WF2 0UG

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