Technical expertise and genuine commitment
When Reliance Networks were looking for a technology partner, KCOM stood out due to their technical expertise and their genuine commitment to delivering the best possible customer experience.
Their straightforward way of doing business really appealed to us; they're professional yet down-to-earth people with a huge amount of technical experience and a real passion for what they do. Their commitment to customer service really comes across, whether in discussions with out dedicated account manager or when solving technical problems with their knowledgeable experts.
KCOM worked with us closely to provide a bespoke package to suit our customers' needs and we find them responsive and innovative in presenting new solutions to meet our changing demands. In particular, the degree of visibility and control provided by their Partner Portal is second-to-none; as a management tool, it's robust and powerful - and constantly evolving.
We're proud to partner KCOM and look forward to many years of working together to meet the developing needs of our customers.