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Always connected

Don’t risk ever being offline


Imagine your business being offline; 5 minutes, 30 minutes, 1 hour, 1 day… how long could you manage before you started really feeling the pain. No online orders coming through, no emails, no access to hosted data, no collaboration with your offsite colleagues – doesn’t sound like the business you’re used to does it?


Being connected at all times is vital to the success of businesses today. Being without a data connection, even for a short time, can have huge operational and financial impacts, not to mention the unnecessary inconvenience of having to diagnose and fix the problem.


Reliability is key; you need to be able to concentrate on your business, not the technology that underpins it. At KCOM, we provide a range of resilient connectivity options that will keep your business connected; backed up by our expert customer service, UK-based technical support teams and top notch SLAs. And, if you want even more control of your network, our industry-leading Sentinel software provides real-time updates and diagnosis tools to enable you to proactively monitor your entire connectivity estate.

Connect your individual sites and users


We all know that connectivity leads to a boost in productivity and efficiency. So, making sure we all have access to both each other and business critical information, no matter where we are or what device we’re using will make sure our operations run smoothly and the experiences our customers have with us remain positive.   


From basic direct internet connections to completely bespoke managed wide area networks using any access technology, we will work with you to connect every part of your business. And if fixed connectivity isn’t enough we can also provide wireless LAN solutions that fully support the growing BYOD trend, safely connecting any device to your business network.

Choose the speed and bandwidth to suit your need


With the advent of hosted services such as VoIP communications and Office 365 productivity tools, or increasing website activity, business critical applications are now fighting for faster speeds and more and more of your available bandwidth. This trend will continue to grow as we move away from an on-premise world to an ‘always-on’ cloud environment.


But, as most businesses know, connection speed and bandwidth requirements vary by site and situation. While your main office may need the speed of a dedicated Leased Line to support a large number of users, remote home workers may only require the speed of a basic ADSL or FTTC connection. Or while a head office may need the bandwidth to run a hosted contact centre, satellite sites may be less bandwidth hungry.


We know that every business is unique, so we’ll work with you to determine the best speed and bandwidth solution for each individual site and requirement. Maintain access to your data the minute you need it and run your business applications without a hitch, all while maximising your budget.

Working in partnership


Whether you’re at the start of your journey as a young growing business or a more established organisation with changing needs, our relationship with you can start as early or as late as you wish. Maybe you’re after upfront connectivity expertise to help you work out exactly what you need or simply a partner to implement what you already know is the right solution? Our team of professional services, pre-sales, implementation and project management experts will work with you every step of the way.