We offer a range of solutions that enable you to help your customers create a flexible and cost effective, collaborative communications infrastructure. These include:
Virtual cloud exchange
The rise of digital transformation means that today’s technology solutions need to be flexible enough to respond to ever changing needs – for example, to provide scalable connectivity between data centres for public, private or hybrid cloud solutions. Our virtual cloud exchange provides the ability to link cloud and internet exchanges with our network application to support software defined network and network virtualisation capabilities. This will help you to rapidly develop and deploy solutions and services which can improve business agility and reduce costs. And as a result you’ll be better able to respond to the evolving requirements of your customers and markets.
Next-generation customer experience
As user expectations for customer service continue to grow it’s a constant challenge for businesses to keep up while at the same time maintaining the flexibility, scalability and reliability required. Our Complete Contact Solution provides Contact as a Service (CaaS) incorporating a suite of next generation contact solutions and service integration capability. Also including Myriad, our advanced call routing platform, it enables complex call-routing and multi-channel contact capabilities through web portals or API integration into your own interface; all providing you with the flexible platform to deliver to your customers’ service management requirements.
Enabling a connected enterprise
Keeping everyone in the conversation is key to success in today’s collaborative environments; so every business needs to ensure it is underpinned by an agile and resilient voice and data infrastructure. To support this need we provide our Wholesale Partners with a range of cost-effective and reliable unified communication, IP voice, application performance and security solutions. Together we can provide the solution framework that helps your customers to achieve the dynamic, integrated solution they need to truly collaborate.
We all want to be our customers’ provider of choice and we all know that service experience is a key factor in keeping and growing our customers’ life-time value. With service at our core and industry-leading service levels our aim is to provide an easy, value-led environment for you to partner with us.
Our solutions have been designed with flexibility in mind to meet the needs of our Wholesale Partners; and we offer white labelling and flexible pricing to enable you to tailor solutions to the needs of your customers.
If you’d like to find out how we can help you to maximise your customer value and enhance your customer experience, please email firstname.lastname@example.org or call Clive Petty on 01482 603353 for a chat.